Returns
You must contact us before returning an item. If the order has been dispatched, you must inform us within 8 business days of receiving your products for a full refund of the product price. Please return the item(s) as sold in original condition to us within 30 days of purchase. Please note that the return delivery costs must be paid by the customer. If you are happy to exchange the items, please return them to us as sold within 30 days and we will co-ordinate an exchange.
Cancellations
If you wish to cancel your order before despatch, please contact us. Some orders at an advanced stage of processing may not be eligible for cancellation.
Damaged/Faulty
If an item arrives damaged, please email a photograph of the broken piece, along with a picture of the box it arrived in, within 2 days of delivery and we will be happy to send you a replacement. If the item is faulty please contact us with full details and we will be happy to send you a replacement
All items broken or damaged during shipping/delivery will be replaced at no additional costs.
If for any reason we are unable to replace it then we will be happy to offer an alternative piece to the same value or a full refund.
For further details please see our full terms and conditions.